Effective Date: August 21st, 2024
At Terrence Consulting LLC, we strive to provide exceptional consulting services. If you are not satisfied with our services, please review our refund policy below:
1. Service Satisfaction
We are committed to ensuring client satisfaction. If you feel that our services did not meet your expectations, please contact us within 7 days of the service completion to discuss your concerns.
2. Eligibility for Refund
Refund requests will be considered under the following conditions:
- Services were not delivered as agreed upon in the contract.
- Significant errors or omissions occurred that impacted the service quality.
3. Refund Process
To initiate a refund request:
- Contact us at +1(575)200-3286 with your details.
- Provide a description of the issue and any relevant documentation.
- We will review your request and respond within 1 business days.
4. Refund Approval
If your refund request is approved, we will process the refund within 3 business days. Refunds will be issued using the same payment method used for the initial transaction.
5. Non-Refundable Services
Please note that certain services, including initial consultation fees, workshops, travel expense and certain online services, are non-refundable.
6. Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates.
7. Contact Us
If you have any questions regarding our refund policy, please reach out to us at +1(575)200-3286.
Thank you for choosing Terrence Consulting LLC for your consulting needs!